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Training Programs / Communication Skills Training

Cross Cultural Training

A facilitated programme built on the Indus 4D method: planning workshop, 4–6 weeks of on-the-job implementation with a dedicated trainer, then a follow-up session — with AI practice and assessments between sessions.

FormatClassroom · Online · Blended
Duration1–2 days + practice on Indus Smart LMS
ForExecutives, managers, customer-facing staff
CertificateYes — issued on Indus Smart LMS
Request a proposal for this programme

CROSS-CULTURAL TRAINING

In today’s globalised business world, our cross-cultural training, BPO training, and cultural sensitivity training programs are helping organisations in increasing cultural awareness and tolerance of complex differences in culture.

What is cross-cultural training?

Cross-cultural training provides important information about a culture that enables individuals to seamlessly adjust or adapt to a new country. This program is also known as Inter-Cultural Training.

Trade across borders is more standard than today, and the growing need for cross-cultural training has arisen. Organisations have realised that to be successful, they should be equipped with knowledge about how cultural differences of consumers affect the way of operation and do business. Cultural sensitivity is of vital importance because applications of such knowledge can contribute greatly to the success of an organisation.

Cross-Cultural Communication

Cross-cultural training and diversity training program organised by Indus Management Consultants Pvt. Ltd. Focus on the following areas:

  1. Business culture
  2. Inter-Cultural Communication Etiquette
  3. History
  4. Political System
  5. Food
  6. Transportation
  7. Sports and Recreation
  8. Cross Communication Protocol
  9. Specific phrases and methods for culture

So do your staff from international customers to telephone, telecommunications, or face-to-face – you can be assured that, after participating in our cross-cultural training, they will be able to make a lasting impression in both the internal and external clients’ minds.

Modules

Cultural dimensionsCommunication across culturesWorking in global teamsEtiquette and expectationsAvoiding misunderstandings

Tell us about the team you want to develop.

We come back within one working day with a first-cut approach — content, facilitation, technology and analytics in the right mix.

Request a proposal