Every Indus programme now comes with an AI practice partner: a voice agent that plays the customer, dealer or team member, listens to how the learner handles the conversation, and coaches them on it. Talk to one below — no sign-in needed.
Pick a scenario, click the widget, allow the microphone, and start talking as the salesperson or advisor — the agent plays the customer.
Telecom retail: sales & appointment booking
Agent: AIRTEL CUSTOMER SALES & APPOINTMENT AGENT
You are a store executive at an Airtel outlet. A walk-in customer is comparing plans and hesitant to commit — understand the need, pitch the right plan and book a follow-up appointment.
- Voice conversation · English / Hindi
- About 3–5 minutes
- Microphone access required
Telecom: Airtel Payments Bank role-play
Agent: Airtel APB Roleplay
Convince a small shop owner to open and actively use an Airtel Payments Bank account, handling trust and convenience objections.
- Voice conversation · English / Hindi
- About 3–5 minutes
- Microphone access required
Automotive service: explaining a DPF warning
Agent: CallAgent (DPF)
You are a Hyundai service advisor calling a customer worried about a diesel particulate filter warning — explain what it means, what to do and why it is not a defect.
- Voice conversation · English / Hindi
- About 3–5 minutes
- Microphone access required
Automotive sales: ADAS 2.0 feature walkthrough
Agent: Hyundai ADAS 2.0 UPDATED
You are a Hyundai sales consultant. Explain ADAS 2.0 driver-assistance features to a customer who thinks they are gimmicks, and link them to real driving situations.
- Voice conversation · English / Hindi
- About 3–5 minutes
- Microphone access required
Automotive sales: ADAS 2.0 advanced objections
Agent: Hyundai ADAS 2.0 Additional
Same customer, tougher questions — sensor reliability, cost, and "will it brake on its own in traffic?"
- Voice conversation · English / Hindi
- About 3–5 minutes
- Microphone access required
Automotive service: Remind & Reserve booking call
Agent: HYUNDAI REMIND & RESERVE
Call a customer whose service is due, remind them politely and reserve a slot — without sounding like a telemarketer.
- Voice conversation · English / Hindi
- About 3–5 minutes
- Microphone access required
Customer care: complaint resolution assistant
Agent: HAIL Complaint Resolution Assistant ADVANCED
An angry customer with a repeat complaint. De-escalate, own the problem and close with a clear commitment.
- Voice conversation · English / Hindi
- About 3–5 minutes
- Microphone access required
What you just experienced
Realistic role-play
The agent stays in character, pushes back like a real customer and adapts to what the learner says — in English, Hindi or a mix.
Built on your playbook
For client programmes the agent is trained on your products, objections, scripts and compliance rules, so practice mirrors the field.
Coaching, not just chat
After each conversation the learner gets structured feedback against the skill model taught in the classroom — and managers see where the cohort needs help.
How Indus uses AI practice partners
- Pre-work: learners try the scenario before the workshop so classroom time goes to the hard parts.
- Between sessions: unlimited practice during the 4–6 week implementation phase, with progress visible to the trainer.
- Certification: a scored role-play as part of the assessment, alongside the knowledge test.
- Refreshers: new products, new objections, new scripts — the agent is updated, the cohort practises again.
These agents were built for live client programmes in automotive dealer sales and service, telecom retail and customer care, and are shared here as working demonstrations.
Want an agent for your team?
Tell us the role, the conversations that matter, and the outcome you need. We will bring a working prototype to the first meeting.