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Training Programs / Sales & Negotiation Training

Sales Training

Sales training built for Indian field, retail and dealer teams — taught in the room, rehearsed with an AI coach, and coached on the job until the numbers move.

FormatClassroom · Online · Blended
Duration2 days classroom + 4–6 weeks on-the-job coaching + 1-day follow-up
ForField sales, retail and dealer sales staff, telesales, key-account and channel teams; first-line sales managers
CertificateYes — issued on Indus Smart LMS
Request a proposal for this programme

Indus sales training teaches the sales call process, consultative questioning and objection handling in the classroom, then makes it stick with an AI role-play coach and 4–6 weeks of on-the-job coaching — the same method used with automotive dealer, telecom retail and FMCG distributor teams across India since 1996.

Who it is for

Front-line sellers who meet customers every day — showroom consultants, telecom retail executives, distributor salesmen, telesales and field executives — and the first-line managers who run them. Separate tracks exist for team leaders (coaching, beat planning, funnel reviews) and for sales managers (market analytics, coverage planning, capability building).

Outcomes we commit to

  • A repeatable call structure every seller uses — opening, discovery, proposal, objection, close — visible in ride-alongs within four weeks.
  • Measurable movement in the metric you choose at the start: conversion, calls per day, average ticket, secondary sales or appointment rate.
  • Every participant certified on a scored role-play, not attendance.

How the programme runs

Part 1 is two classroom days on what to do: the sales call process, needs discovery, presenting value in the customer's language, handling the five objections your market actually raises, and closing. Every exercise uses your products, your price list and your competitors. Then comes the part most training companies skip: four to six weeks in the field with an Indus trainer, on joint calls and beat visits, with AI practice between visits. Part 2 is a follow-up day on how to do it — reviewing real calls, fixing what broke and setting the next targets.

Why Indus for sales training

Indus was founded by a sales leader, not a training company. Mukesh Khetarpal spent 19 years in sales roles at Tata Steel, Brooke Bond, United Spirits and Shaw Wallace before starting Indus in 1996; the method is what worked in the field. Today 340+ full-time trainers deliver it in 26 cities, in English and Hindi, for automotive, telecom, FMCG, banking and consumer-durables sales forces.

Organisations whose sales and service teams Indus has trained

  • Airtel
  • Hyundai
  • Apollo Tyres
  • Jio
  • Vodafone
  • Sonalika International
  • Triumph Motorcycles
  • Dana
  • Mitsubishi Motors
  • Chevrolet
  • General Motors
  • JS Auto

What the programme covers

Sales call processConsultative selling & SPIN questioningNeeds discoveryValue propositionObjection handlingNegotiation & closingChannel and distributor managementPermanent journey plan & beat disciplinePipeline and funnel managementTrade maths & ROI selling

Frequently asked

How long is a corporate sales training programme?

A typical Indus programme runs 2 days of classroom (Part 1: what to do), 4–6 weeks of on-the-job implementation with a dedicated trainer, then a 1-day follow-up (Part 2: how to do it). Short 1-day refreshers are available for teams already trained.

Do you train in Hindi?

Yes. Sessions run in English, Hindi or a mix depending on the audience, and the AI practice partner speaks both.

Can the programme be customised to our products and market?

Every programme is. We meet your sales leaders, ride along with the field, map the real objections and build the case studies and role-plays around your products, channel and territory.

How do you measure results?

Three ways: scored AI role-plays and assessments on Indus Smart LMS, trainer observation during the on-the-job phase, and the business metric you name at the start — calls per day, conversion, average ticket, secondary sales.

What size of team can you train?

From a 15-person cohort to nationwide roll-outs: Indus has 340+ full-time trainers in 26 cities and runs programmes for dealer and telecom retail networks with thousands of staff.

Tell us about the team you want to develop.

We come back within one working day with a first-cut approach — content, facilitation, technology and analytics in the right mix.

Request a proposal