CALL CENTER – BPO AND ITES (Information Technology Enabled Services) TRAINING
Our BPO training and ITES training programs are focused on a wide range of skills required to work productively in the current Indian environment of BPO companies and IT-enabled services.
With the development of the BPO and ITES sector in India, the demand for training at the foundation and managerial levels has increased tremendously. We recommend that training in India be outsourced in the form of necessary training, such as language training, accent neutrality, customer service, and cultural orientation, which are of a highly specialised nature, and to help these sessions, experienced professionals are required. If not handled properly, the results can be detrimental to the trainees and the professional development of the organisation. are of a highly specialised nature, and to help these sessions, experienced professionals are required.
Indus Management Consultant Pvt. Ltd. uses its extensive experience of working and interacting with BPO / ITES organisations in India and abroad. This experience has been translated into our training program,s which combines experiential learning with theoretical concepts to help the learners enjoy their ‘journey of learning. Our training programs are focused on a wide range of skills required to work productively in the current Indian environment of BPO companies and IT-enabled services. Our training programs are focused on a wide range of skills required to work productively in the current Indian environment of BPO companies and IT-enabled services. on a wide range of skills required to work productively in the current Indian environment of BPO companies and IT-enabled services.
BPO training and ITES training program organised by Indus Management Consultant Pvt. Ltd. mainly covers the following areas:
